Encountered “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”? Here’s How to Fix It

errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4

Have you ever encountered a cryptic error message on your Mac that looks something like “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut?&errorcode=4”? Don’t worry, you’re not alone. This error indicates an issue with a shortcut your system is trying to access.

This blog post will guide you through understanding this error message and provide solutions to get you back on track.

What Does the Error Mean?

errordomain=nscocoaerrordomain: This points to an error originating from Apple’s Cocoa framework, which forms the foundation for many macOS applications.

errormessage=could not find the specified shortcut.: This is the core of the issue – the system can’t locate the specific shortcut it needs.

&errorcode=4: This code provides a more technical reference for developers but isn’t crucial for troubleshooting.

The “shortcut” in this context could refer to various things:

A Quick Action or Service: These are functionalities you can access quickly from the Mac’s context menu.

A System Shortcut: This could be a keyboard shortcut for specific actions.

An Alias: This is a file that acts as a reference point to another file or folder.

Ways to Fix “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”

Here are some methods to try, depending on the nature of the shortcut:

Relaunch the Application: Sometimes a simple restart can refresh the system and resolve temporary glitches.

Check for Conflicting Shortcuts: If the error arises during a specific action, investigate any recently added shortcuts or services that might interfere. Try disabling them temporarily.

Verify Shortcut Location: If the shortcut is an alias, ensure the original file or folder it points to still exists in the designated location.

Reset System Shortcuts: For keyboard shortcuts malfunctioning, resetting them to defaults might help (refer to your Mac’s System Preferences for specific instructions).

Update Applications: Outdated applications can sometimes cause compatibility issues. Update them to the latest versions.

Repair Disk Permissions: Disk permission issues can occasionally lead to errors. Use “Disk Utility” to repair permissions on your startup drive.

Remove Conflicting Software: If the error coincides with installing new software, consider temporarily uninstalling it to see if the issue persists.

Reinstall the Application (Last Resort): If none of the above solutions work, reinstalling the application involved in the error might be necessary. Make sure to back up any important data before proceeding.


The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4″ error can be frustrating, but hopefully, the methods outlined in this blog post will help you identify the cause and get things working smoothly again. Remember, if the issue persists, seeking help from Apple Support is always an option.


  • Can I damage my Mac by encountering this error?

No, the error itself won’t harm your Mac. However, depending on the context of the error, it might prevent you from performing specific actions.

  • Is there a universal fix for this error?

Unfortunately, there’s no single solution as the cause can vary. Try the troubleshooting steps mentioned above to pinpoint the root of the problem.

  • Should I contact Apple Support?

If none of the solutions work, contacting Apple Support might be necessary for further assistance.

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