Decoded: “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” Error on Mac

errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4

Have you ever been met with a confusing error message on your Mac that reads something like “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut?&errorcode=4”? Don’t fret, you’re not alone. This cryptic message indicates an issue with a shortcut your Mac is trying to access.

This blog post will decipher this error and provide solutions to get your Mac functioning normally again.

The Error Message

errordomain=nscocoaerrordomain: This identifies the error as originating from Apple’s Cocoa framework, the foundation for many macOS applications.

errormessage=could not find the specified shortcut.: This is the crux of the issue – the system can’t locate the specific shortcut it needs.

&errorcode=4: This code provides a more technical reference for developers but isn’t crucial for troubleshooting.

The “shortcut” in this context could refer to various things:

Quick Actions or Services: Functions you can access quickly from the Mac’s right-click menu.

System Shortcut: A keyboard shortcut assigned for specific actions.

Alias: A file that acts as a reference point to another file or folder.

8 Solutions for “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”

Here are some methods you can try, depending on the nature of the shortcut:

Restart the Application: Sometimes a simple restart can refresh the system and resolve temporary glitches.

Check for Conflicting Shortcuts: If the error arises during a specific action, investigate any recently added shortcuts or services that might conflict. Try disabling them temporarily.

Verify Shortcut Location: If the shortcut is an alias, ensure the original file or folder it points to still exists in the designated location.

Reset System Shortcuts: For malfunctioning keyboard shortcuts, resetting them to defaults might help (refer to your Mac’s System Preferences for specific instructions).

Update Applications: Outdated applications can sometimes lead to compatibility issues. Update them to the latest versions.

Repair Disk Permissions: Disk permission issues can occasionally cause errors. Use “Disk Utility” to repair permissions on your startup drive.

Remove Conflicting Software: If the error coincides with installing new software, consider temporarily uninstalling it to see if the issue persists.

Reinstall the Application (Last Resort): If none of the above solutions work, reinstalling the application involved in the error might be necessary. Make sure to back up any important data before proceeding.


The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” error can be frustrating, but hopefully, the methods outlined in this blog post will help you identify the cause and get your shortcuts working flawlessly again. Remember, if the issue persists, seeking help from Apple Support is always an option.


No, the error itself won’t harm your Mac. However, depending on the context of the error, it might prevent you from performing specific actions.

  • Is there a one-size-fits-all fix for this error?

Unfortunately, there’s no single solution as the cause can vary. Try the troubleshooting steps mentioned above to pinpoint the root of the problem.

  • Should I contact Apple Support?

If none of the solutions work, contacting Apple Support might be necessary for further assistance.

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