Encountered “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”? Here’s How to Fix It

errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4

Have you ever encountered a cryptic error message on your Mac that reads “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut?&errorcode=4”? Don’t worry, this seemingly complex message has a straightforward explanation and solution. Let’s delve into what this error means and how to get things back on track.

The Error Message

This error originates from Apple’s macOS system and indicates that an application attempted to launch a shortcut, but the system couldn’t locate it. Here’s a breakdown of the message:

errordomain=nscocoaerrordomain: Points to the error originating from the macOS Cocoa framework.

errormessage=could not find the specified shortcut.: Explains the issue – the system couldn’t find the intended shortcut.

errorcode=4: This is a generic error code within the Cocoa framework, not specific to shortcuts.

Ways to Fix “Could Not Find the Specified Shortcut” Error

Check for Deleted Shortcuts: The most likely scenario is that the shortcut you’re trying to launch has been deleted. Verify if the shortcut still exists in the intended location (e.g., Services folder, Dock).

Incorrect Shortcut Path: If the shortcut was relocated, ensure the application is using the updated path to launch it.

Corrupted Shortcut File: In rare cases, the shortcut file itself might be corrupted. Try recreating the shortcut.

Restart the Application: Sometimes a simple application restart can resolve temporary glitches that might be causing the error.

Rebuild Launch Services Database: macOS maintains a database for shortcuts and applications. Rebuilding it can fix issues caused by inconsistencies. (Note: Requires administrative privileges)

Update Applications: Outdated applications might have compatibility issues with the current macOS version. Update the application if available.

Reset Application Preferences: Resetting the application’s preferences can eliminate any conflicting settings causing the error. Refer to the application’s documentation for specific steps.

Reinstall the Application (Last Resort): If none of the above solutions work, consider reinstalling the application as a last resort. This will ensure a clean installation and potentially fix the issue.


The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4″ error might seem intimidating, but it boils down to a missing or corrupted shortcut. By following the troubleshooting steps mentioned above, you should be able to resolve the issue and get your shortcuts working seamlessly again. If you continue to face difficulties, seeking help from Apple Support or the application developer might be necessary.


  • Can I lose data by rebuilding the Launch Services Database?

No, rebuilding the Launch Services Database doesn’t affect your data. It simply re-indexes existing applications and shortcuts.

  • Is it safe to reset application preferences?

Resetting preferences generally doesn’t harm your data but might remove any custom settings you’ve made within the application.

  • Where can I find instructions on rebuilding the Launch Services Database?

A quick web search for “Rebuild Launch Services Database Mac” should provide you with detailed instructions.

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